Lifestyle Renovations & Roofing (hereinafter "we," "us," or "our") is committed to
protecting your privacy. This Privacy Policy explains how we collect, use, disclose,
and safeguard your information when you interact with our services.
2. INFORMATION WE COLLECT
Personal Information
We may collect the following types of personal information:
1. Full name
2. Email address
3. Phone number
4. Billing address
5. Payment information
6. Account credentials
7. Communication preferences
Technical Data
We automatically collect certain information when you visit our website or use our
services:
1. IP address
2. Browser type and version
3. Device type and identification
4. Operating system
4. Time zone and location data
5. Pages visited and interaction with our website
6. Referring website addresses
3. HOW WE COLLECT INFORMATION
Direct Collection
1. Account registration forms
2. Purchase or order forms
3. Customer service inquiries
4. Newsletter subscriptions
5. Survey responses
6. Contest or promotion participation
Automated Collection
1. Cookies
2. Web beacons
3. Pixel tags
4. Server logs
5. Analytics tools
4. HOW WE USE YOUR INFORMATION
We may use your information for the following purposes:
1. Process and fulfill orders
2. Provide customer service and support
3. Send administrative information
4. Deliver personalized marketing and promotional materials
5. Improve our website and services
6. Analyze usage patterns and trends
7. Protect against fraudulent transactions
8. Comply with legal obligations
5. INFORMATION SHARING AND DISCLOSURE
Service Providers
We may share your information with third-party vendors, service providers, and
contractors who assist us in operating our business, such as:
1. Payment processors
2. Shipping and fulfillment services
3. Customer service providers
4. Marketing and analytics partners
5. Email service providers
6. Cloud storage providers
Legal Requirements
We may disclose your information if required to do so by law or in response to
valid requests by public authorities.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets,
your information may be transferred as part of that transaction.
6. DATA SECURITY
We implement appropriate technical and organizational measures to protect your
personal information against unauthorized access, alteration, disclosure, or
destruction. These measures include:
1. Encryption of sensitive data
2. Regular security assessments
3. Restricted access to personal information
4. Secure data storage systems
5. Employee training on privacy practices
6. Regular backups
However, no method of transmission over the Internet or electronic storage is
100% secure, and we cannot guarantee absolute security.
7. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the
purposes outlined in this Privacy Policy, unless a longer retention period is
required or permitted by law. Specifically:
1. Account information: retained for the duration of your account plus 2 years
after account closure
2. Transaction data: retained for 7 years for tax and accounting purposes
3. Marketing preferences: retained until you opt-out or request deletion
4. Website usage data: retained for 2 years
8. YOUR RIGHTS
Depending on your location, you may have the following rights regarding your
personal information:
1. Access: Request access to your personal information
2. Correction: Request correction of inaccurate information
3. Deletion: Request deletion of your personal information
4. Restriction: Request restriction of processing of your personal information
5. Data Portability: Request transfer of your information to another entity
6. Objection: Object to certain processing of your personal information
7. Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in
Section 11.
9. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar tracking technologies to track activity on our website
and store certain information. You can instruct your browser to refuse all cookies
or to indicate when a cookie is being sent. However, if you do not accept cookies,
you may not be able to use some portions of our service.
10. CHILDREN'S PRIVACY
Our services are not intended for use by children under the age of 13. We do not
knowingly collect personally identifiable information from children under 13. If you
are a parent or guardian and you are aware that your child has provided us with
personal information, please contact us.
11. CONTACT INFORMATION
If you have any questions or concerns about this Privacy Policy or our privacy
practices, please contact us at:
Address: 11320 N FM 620 RD, Unite A21, Austin, TX 78726
12. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any
changes by posting the new Privacy Policy on this page and updating the "Last
Updated" date. You are advised to review this Privacy Policy periodically for any
changes.
